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WiFi not working
Dear all, After 2 weeks of being unplugged the router, I have just plug it again and the WiFi led is not green. I have tried pressing it by 10 seconds, and restarting the router (cga) but it does not work. The WiFi connection is not seeing by my home devices. Power and connection leds are working
Question
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Ma connexion Internet
Solution acceptée
Problème connexion routeur
Bonjour, Après maintes essais, je rencontre depuis un bon moment des problèmes de connexion pour un jeu en ligne (Dead by daylight) en me connectant via mon routeur bien entendu. J’ai essayé de désactivé le parefeu mais malheurseusement, rien ne change. Pensez-vous qu’il soit possible de m’aider ?
Question
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Ma connexion Internet
Hello @Baha , Your mobile direct debit was automatically deactivated following a rejection by the bank last January. Can I restart it?
Invoice Payment
I'm saying I'm automatically paying my invoices from my bank account. Even if I have enought balance in my account that payments fails sometimes. After that I'm receiving penalty payment. I paid it several times but it still happens. I tried to pay from my voo page but also there is no pay button in
Problème
This invoice concerns the refund following the error of the cancellation. Normally, there is no amount that should be taken by Zoomit and you should not receive any more in the future :)
Résiliation VOOmobile - déménagement à l'étranger
Nous somme démanger a létrangers le 12 Julie. Jais résilier ma VOO mobile numero plusieur foirs. Dans la site web, par émail et par contacter le service 5050 plusieurs fois. August, septembre et maitenent. Mais c'est impossible ! ! Veuillez confirmer svp la réception de ce Resilliation. Meilleur
Question
No green lights on modem not even for power
Our modem is not working, it suddenly stopped to show green lights, modem model is Technicolor we tried restarting modem by pressing wifi button but even power light is also off
Problème
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Ma connexion Internet
Bienvenue, Ceci est le premier jour du reste de ta vie.
Jonathan, votre nouvel officiel VOO
Bonjour la Communauté ! Je me présente en deux mots, je suis Claudy Foc... heu non, je suis Jonathan : nouvel Officiel VOO, âgé de 36 ans ayant travaillé 7 ans au Service Technique de VOO et presque 8 au Service Administratif. À la base, je suis Technicien Informatique de formation. Je suis
Article
Deux speed tests effectué vers 13h30 à 5min d'interval chacun: herve@Crevette-DS1815:~$ ./speedtest.py Retrieving speedtest.net configuration... Testing from VOO (XXX.XXX.XXX.XXX)... Retrieving speedtest.net server list... Selecting best server bas
Lenteur de connexion internet depuis une semaine
Bonjour à tous,Depuis une petite semaine je subis une énorme diminution des performances de ma ligne internet.Au début, voici les performances que j'avais:Maintenant je me retrouve avec ça (screen shot d'hier soir).Ce matin, en ssh sur mon NAS voici la vitesse:herve@Crevette-DS1815:~$ ./speedtest.py
Problème
ici c'et deux fois avec le même serveur: 13h52 et 56 herve@Crevette-DS1815:~$ ./speedtest.py Retrieving speedtest.net configuration... Testing from VOO (XXX.XXX.XXX.XXX)... Retrieving speedtest.net server list... Selecting best server based on pi
Lenteur de connexion internet depuis une semaine
Bonjour à tous,Depuis une petite semaine je subis une énorme diminution des performances de ma ligne internet.Au début, voici les performances que j'avais:Maintenant je me retrouve avec ça (screen shot d'hier soir).Ce matin, en ssh sur mon NAS voici la vitesse:herve@Crevette-DS1815:~$ ./speedtest.py
Problème
Hello Décidément, y a pas grand chose qui fonctionne "correctement" sur votre pc ...:grinning: Il me semblait que c' était activé par défaut pour le disque système, non ? En ligne de commande "administrateur" pouvez vous lancer cette commande et v
plus de connexion internet sous Windows 10 et problème de DNS
Bonjour, je possède 2 pc sous windows 10 & j'ai des souci sur 1 pc, je n'ai plus de connexion internet, lorsque je fait une réparation du réseau, il me dit que j'ai un problème avec le serveur DNS principal & problème de pare feu, j'ai désactivé celui-ci mais toujours pas de connexion, j'ai d'abord
Problème
@pthierry My bad. I cancelled it. @VenkatChandrasekaran I'll call you by phone to organise the switch.
Wifi going down frequently
I live in Ixelles. For the past 1 week, my wifi is getting disconnected frequently.
Problème
Hi, Unfortunately, the only way to cancel a contract or a service is by phone at 04/266.41.14. There is no other channel.
Cancellation of contract
Hello, I have been trying to reach you by phone to terminate the contract but I am unable to get though. Could you please advise if I could cancel online or by other means? Thank you!
Question
Hi, We are only customers like you, you must wait a answer by a "official voo", they are the only people who work for voo on the forum.
Installed the 1 Gbs but I have only 400 Mbs
Hello , Recently I installed the 1Gbs option, it was activated last week, and immediately I could measure speeds as 710 Mbs max. This week the installer came in order to upgrade the modem and since than, with the new Technicolor modem, I can barely arrive at 350-400 Mbs. I am in Woluwe Saint Pi
Question
Solution acceptée
unsubscribe
I recently applied by choosing mobile, internet and tv packages over the internet and my application was approved. I want to cancel this application. I did not receive the sim card and TV, and there was no internet connection. But I couldn't find a chat screen to reach customer service from your sit
Question
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Mon abonnement VOO
Solution acceptée
I want to cancel my contract
Hello I need to cancel my contract. I used on-line option to cancel by scheduling a call 3 times but haven't received any call or an update. Please guide with the process. I just need to cancel immediately. Regards SA
Question
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Mon abonnement VOO
Hello Gilles, I can see the 5GHZ network now but not the 2.4GHZ one. And the problem is still there. My Zoom calls are constantly interrupted by the message: "Your internet connection is unstable." It only appears with Zoom, everything else seems
Terrible signal - not able to do Zoom calls
Hello, I am a new customer, got my VOO modem installed last week. But oh the service is terrible. I work from home and need to do a lot of Zoom calls - but my calls keep freezing and break because of my bad connection. My laptop keeps sending the message "Your internet connection is unstable."&nb
Problème
Cancellation of my mobile subscription
Hello,I cannot cancel my mobile subscription by using myVoo and the contact form throws ERROR 500 all the time. Please contact me via my email address as I am no more in Belgium.
Problème
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Mon abonnement VOO
Solution acceptée
What is the status with internet in Ixelles
HiI was trying to get in contact with voo by phone but it’s completely impossible to get through on the English line. what else should i do ?After more than 30 hours there is still no internet connection from my home at Rue Franz Merjay. Can anybody tell me the status of it ?
Question
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Ma connexion Internet
Solution acceptée
Hello To terminate a service, it is only this number : 04/266 41 14, not possible by e-mail I think that some people in this service can also speak English if needed.
CANCELLATION of my VOO television and mobile subscription
Hello, I have modified my VOO contract last month, which i just remain the Internet only. However, in my VOO subscription, VOO television and mobille are still there. Could you please help me cancel all of them? My numero de client: **** Mobile: **** Thank you!!
Question
Retrieving speedtest.net configuration... Testing from VOO (109.89.152.208)... Retrieving speedtest.net server list... Selecting best server based on ping... Hosted by VOO (Liège) [129.64 km]: 4027.463 ms Testing download speed.......................
code 7973 et connexion à internet très lent ?
bonjour, est ce qui passé les réseaux d'internet quelque chose chez nous ? amicalement rodrigue7973
Question
Can you perform a factory reset by inserting a toothpick-sized pin into the small hole at the back of the case and holding it down for ten seconds or so?
Caroline P
commenté
il y a 6 mois
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Internet outage 7061
We have been without Internet all day at Thieusies 7061 Date 17th November 2023 Please confirm it has been reinstated.
Problème